The below information is taken from a National Cyber Security Centre web page called Home working: preparing your organisation and staff


Cyber criminals are preying on fears of the coronavirus and sending ‘phishing’ emails that try and trick users into clicking on a bad link. Once clicked, the user is sent to a dodgy website which could download malware onto your computer, or steal passwords. The scams may claim to have a ‘cure’ for the virus, offer a financial reward, or be encouraging you to donate.

Like many phishing scams, these emails are preying on real-world concerns to try and trick people into doing the wrong thing. Please refer to our guidance on dealing with suspicious emails to learn more about spotting and dealing with phishing emails.

For genuine information about the virus, please use trusted resources such as the Public Health England or NHS websites.

What to do if you have already clicked?

The most important thing to do is not to panic. There are number of practical steps you can take:

  • Open your antivirus (AV) software if installed, and run a full scan. Follow any instructions given.
  • If you’ve been tricked into providing your password, you should change your passwords on all your other accounts.
  • If you’re using a work device, contact your IT department and let them know.
  • If you have lost money, you need to report it as a crime to Action Fraud. You can do this by visiting